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How to reduce no shows in restaurant
When running a restaurant, one of the biggest challenges you can face is dealing with no-shows. These are customers who book a table but fail to show up, leaving you with wasted time and an empty table. To reduce no-shows and ensure your restaurant runs smoothly, here are some tips:
1. Implement a reservation policy. Make sure customers understand the importance of giving you notice if they can't make it to their reservation. Require a credit card number to secure the reservation or ask for a pre-payment deposit, and be clear that there will be a fee for no-shows or late cancellations. Another option is to inform customers that any no-shows or late cancellations can result in their email being added to a list of non-reliable guests, and they may not be able to make instant reservations in the future or guarantee the seat.
2. Use a reliable reservation system. Having a good system in place is essential for managing reservations and keeping track of no-shows. Look for a system that allows you to easily make, manage, and track reservations.
3. Make it easy to cancel. Make sure customers can easily cancel their reservations by providing a phone number in the email or a cancellation link. You should also make sure your website has a canceling functionality so customers can do it without having to call.
4. Send reminders. Send customers a reminder a few days or a few hours before their reservation to make sure they don't forget. This also gives them the opportunity to cancel or reschedule reservations.
5. Call customers. On the day of their reservation, call customers to confirm and make sure they're still coming. This will help reduce the number of no-shows, as customers will be less likely to forget if you give them a reminder.
6. Send SMS reminders. Send customers a text reminder on the day of their reservation with a link to confirm that they're still coming. This will give them an easy way to confirm their attendance and ensure they don't forget. By implementing these tips, you should be able to reduce the number of no-shows at your restaurant and ensure your business runs smoothly.
By utilizing a reliable reservation system, making sure your restaurant is easily visible online, sending reminders and confirmations, and adding to your reservation policy, you can significantly reduce no-shows and ensure your restaurant runs more smoothly. Our ReDi Restaurant Reservation application can help you improve no-shows and reduce the losses caused by them. We offer pre-payments, Email, and SMS reminders with cancellation links, Cancel reservations from the web and we can call customers by our voice bot on your behalf.
1. Implement a reservation policy. Make sure customers understand the importance of giving you notice if they can't make it to their reservation. Require a credit card number to secure the reservation or ask for a pre-payment deposit, and be clear that there will be a fee for no-shows or late cancellations. Another option is to inform customers that any no-shows or late cancellations can result in their email being added to a list of non-reliable guests, and they may not be able to make instant reservations in the future or guarantee the seat.
2. Use a reliable reservation system. Having a good system in place is essential for managing reservations and keeping track of no-shows. Look for a system that allows you to easily make, manage, and track reservations.
3. Make it easy to cancel. Make sure customers can easily cancel their reservations by providing a phone number in the email or a cancellation link. You should also make sure your website has a canceling functionality so customers can do it without having to call.
4. Send reminders. Send customers a reminder a few days or a few hours before their reservation to make sure they don't forget. This also gives them the opportunity to cancel or reschedule reservations.
5. Call customers. On the day of their reservation, call customers to confirm and make sure they're still coming. This will help reduce the number of no-shows, as customers will be less likely to forget if you give them a reminder.
6. Send SMS reminders. Send customers a text reminder on the day of their reservation with a link to confirm that they're still coming. This will give them an easy way to confirm their attendance and ensure they don't forget. By implementing these tips, you should be able to reduce the number of no-shows at your restaurant and ensure your business runs smoothly.
By utilizing a reliable reservation system, making sure your restaurant is easily visible online, sending reminders and confirmations, and adding to your reservation policy, you can significantly reduce no-shows and ensure your restaurant runs more smoothly. Our ReDi Restaurant Reservation application can help you improve no-shows and reduce the losses caused by them. We offer pre-payments, Email, and SMS reminders with cancellation links, Cancel reservations from the web and we can call customers by our voice bot on your behalf.
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wordpress restaurant
reservation plugin
reservation plugin
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MailChimp Add-on
€
60
The Mail Chimp Add-on is a great way to build a list of subscribers for your e-mails, reminders, coupons and birthday reminders as well! What better way to draw in that celebration business then reminding them it's coming up in the first place? Mom's birthday, Dad's birthday, brother's, sisters, aunts, uncles! Remind the every chance you get and pretty soon your restaurant will be their go to celebration spot for family birthdays, business meeting luncheons. You name it! Send regular promos out to repeat customers. Remind people of when their last visit was and ask them to return. Asking for the business is standard practice. If you don't ask, you don't get! The Mail Chimp Add-on sends your reservations to Mail Chimp on a weekly basis.
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Prepayment Add-on
€
200
Do you offer a price fixed menu? Do you maintain a fixed price for parties, meetings, large reservations, based on number of people? Why not let those customers prepay? Maybe it's a graduation luncheon, a business dinner or just a large party where Grandpa wants to gather the family, prepay the meal and not discuss it at the table as each son tries to take the check! Take the money now; provide the service when they are ready. This add-on integrates with WooCommerce, giving you the power to manage prices and discounts. You can connect any payment gateway easily to WooCommerce and collect money with every reservation. We offer aid to configure WooCommerce and the reservation module as needed. Do you have a custom logic for pre-payment, we can develop addon and configure WooCommerce according to your need.
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Discount Add-on
€
120
So do you have a program of discounts for repeat holiday customers or for Tuesday lunch reservations? You do? Great! The Discount Add-on is here to help you manage that information reservation by reservation. Information is a daunting task. Why worry about tracking yet another portion of your business when you can employ the Discount Add-on to take charge of this task for you?
The Discount Add-on is flexible, smart and hard working! Plus…it's never sick or distracted, so it doesn't forget to add the information to the reservation. Let's use the example above and say that ever reservation for lunch on Tuesday gets a discount of 10%...now that's not every customer, just the ones that make the reservation! As each reservation is made for that time period….the one that you have setup in your system, each reservation will be tagged with the discount and it will also be noted in the comments section of each reservation! Voila! Nothing more is necessary. No coupons to clip, track, staple or carry to the restaurant…less work for you because it's all set up ahead of time. You know the details even if the customer forgets!
The Discount Add-on is flexible, smart and hard working! Plus…it's never sick or distracted, so it doesn't forget to add the information to the reservation. Let's use the example above and say that ever reservation for lunch on Tuesday gets a discount of 10%...now that's not every customer, just the ones that make the reservation! As each reservation is made for that time period….the one that you have setup in your system, each reservation will be tagged with the discount and it will also be noted in the comments section of each reservation! Voila! Nothing more is necessary. No coupons to clip, track, staple or carry to the restaurant…less work for you because it's all set up ahead of time. You know the details even if the customer forgets!
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SMS Add-on
€
90
Does your establishment cater to the phone set? We're talking about those people that go out to dinner, post online and talk back and forth…over the phone all while enjoying a superb meal at your restaurant. Let them post those photos! It can only expand your business. For those people we suggest you utilize our SMS Add-on. The cost is low to no cost! It all depends on your phone carrier. Unlimited messaging is a staple in many cell plans. We offer also integration with Twilio and BulkSMS where you can take control of the desired pricing option and control costs. Do you have any other partner that you want to use for sending SMS, please contact us and we add integration that suits your need.
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Facebook Add-on
€
90
With help of this addon people does not have to leave their Facebook application and can make a reservation just right there. You would need to add a menu in Facebook to your business page and your clients will be able to make a booking form Facebook. For demo open ReDi Restaurant Reservation page in Facebook and click on Reservations menu on the left side or click on this direct link for demo: Facebook Demo Add-on
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Table Management
€
60
Does your restaurant has fixed number of tables and you want the system to check table availability instead of total number of seats? Then this addon if for you. With this addon you will be able to define every table you have and specify minimum nubmer of guests or maximum, that you want to allocate to this table. System will make sure that for every group of guests there is a table.
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